Privacy Policy
AppCafe ("AppCafe," "we," "us," or "our") provides software development and AI-assisted application building services through appcafe.com and related products, websites, and services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you use our Services.
1. Scope
This Privacy Policy applies to personal information we collect from visitors to appcafe.com, customers and prospective customers, users of our platform and related services, and people who contact us for support, demos, or business inquiries.
It does not cover third-party websites, products, or services that may be linked from or integrated with our Services. Those third parties have their own privacy policies.
2. Information we collect
Information you provide directly
We may collect personal information you provide to us, such as your name, email address, phone number, company name, billing address, account credentials, support requests, communications, prompts, forms, files, project details, and feedback.
Payment information
If you purchase paid Services, payment information is processed by our third-party payment processor, Stripe. We do not store full payment card numbers on our own servers. We may receive limited billing details such as payment status, invoice details, and partial identifying information needed for billing, fraud prevention, and customer support.
Information collected automatically
When you use our Services, we may automatically collect information such as your IP address, browser type and version, device type, operating system, referring pages, URLs, pages viewed, actions taken within the Services, timestamps, session data, crash reports, diagnostics, performance logs, and cookie-related data.
Communications and support data
If you contact us, we may collect the contents of your message, attachments, and any other information you choose to provide.
3. How we use information
We may use personal information to provide, operate, maintain, and improve the Services; create and manage accounts; process transactions; send billing-related communications; provide customer support; respond to inquiries; secure the Services; prevent fraud, abuse, and unauthorized access; monitor usage; troubleshoot issues; improve reliability and performance; personalize user experience; send service-related notices and product updates; send marketing communications where permitted by law; and comply with legal obligations and enforce our agreements.
4. Legal bases for processing
Where required by applicable law, we process personal information on one or more of the following legal bases: performance of a contract, legitimate interests, consent, compliance with legal obligations, and protection of vital interests.
5. Cookies and similar technologies
We use cookies and similar technologies to keep you signed in, remember preferences, understand usage and performance, improve the Services, support security and fraud prevention, and measure marketing effectiveness where applicable. You can control cookies through your browser settings. If required by law, we will request consent before using non-essential cookies.
6. How we share information
Service providers
We may share information with vendors and service providers who perform services on our behalf, such as hosting, payment processing, email delivery, analytics, customer support, and security services.
Business transfers
We may disclose information in connection with a merger, acquisition, financing, asset sale, or similar transaction.
Legal compliance and protection
We may disclose information if we believe doing so is necessary to comply with applicable law, regulation, legal process, or governmental request; enforce our terms and agreements; protect the rights, property, or safety of AppCafe, our users, or others; or detect, investigate, or prevent fraud, abuse, or security incidents.
With your direction
We may share information with third parties when you request or authorize us to do so.
7. Third-party services and integrations
Our Services may integrate with or rely on third-party providers. Depending on how AppCafe is configured and used, these may include services for payment processing, email delivery, hosting, content delivery, infrastructure, analytics, logging, authentication, or other software integrations. When you use third-party integrations, your information may be processed by those providers according to their own terms and privacy policies.
8. Data retention
We retain personal information for as long as reasonably necessary to provide the Services, maintain business and financial records, resolve disputes, enforce our agreements, and comply with legal obligations. Retention periods may vary depending on the nature of the information and applicable legal requirements.
9. Data security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. International data transfers
Your information may be transferred to and processed in countries other than the one in which you live. Where required by law, we will use appropriate safeguards for such transfers.
11. Your privacy rights
Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, delete, object to or restrict certain processing, withdraw consent where processing is based on consent, and receive a copy of certain information in a portable format. To exercise your rights, contact us using the details below. We may need to verify your identity before fulfilling your request.
12. Marketing communications
You may opt out of marketing emails by using the unsubscribe link in those emails or by contacting us. Even if you opt out of marketing messages, we may still send you service-related communications.
13. Children's privacy
Our Services are not directed to children, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child in violation of applicable law, we will take steps to delete it.
14. California and U.S. state privacy disclosures
If you are a resident of California or another U.S. state with an applicable privacy law, you may have additional rights regarding your personal information, subject to legal exceptions. These may include rights to know, access, correct, delete, and opt out of certain data uses. AppCafe does not sell personal information in the traditional sense. If our use of advertising or analytics technologies is deemed "sharing" under applicable law, you may have the right to opt out.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last Updated" date above. Your continued use of the Services after any changes become effective means you accept the revised Privacy Policy.
16. Contact us
If you have questions or requests about this Privacy Policy, contact us at:
How we use your generation data
We store generation metadata to provide platform functionality, improve reliability, and support moderation. This includes workflow identifiers, project references, prompt excerpts, generated site URLs, and preview screenshots.
Free Plan content rights
Content generated using the Free Plan may be stored, analyzed, reproduced, modified, and displayed by AppCafe for operational, research, product improvement, and promotional purposes. By using the Free Plan, you grant AppCafe a perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, publicly display, and create derivative works from generated websites, web applications, prompts, layouts, templates, and related outputs.
This may include capturing screenshots of generated sites, storing associated metadata (such as prompt excerpts, deployment URLs, templates, and preview images), and sharing them internally or externally, including within moderation tools, internal dashboards, documentation, product demos, Discord feeds, marketing materials, and public galleries.
AppCafe may reuse prompts, design patterns, templates, and generated structures derived from Free Plan creations to improve the platform, build reusable components, train internal systems, and enhance features available to other users.
AppCafe may publish or showcase Free Plan outputs at its discretion. Content selected for public display (such as in a gallery or showcase) may include screenshots, deployment links, and prompt excerpts. Content not selected for public display may still be retained and used internally for moderation, monitoring, research, or product development purposes.
Users who require private generation, exclusive ownership, or restrictions on reuse should use a paid plan where different data usage and ownership terms may apply.
Ask for Help submissions
When you submit an Ask for Help request, we store your request details, optional budget, email, phone number, workflow/project references, and your support-access consent so our staff can review and respond.
We also send operational notifications about these submissions to internal admin channels to ensure requests are not missed.